Have questions about your booking, need to cancel, or want to reschedule a session? We’re here to help! At Wag and Train Diani, we want every experience to be smooth for you and your pet.

Please reach out to us for:

• Cancellations or rescheduling requests

• Refund inquiries

• Any questions about our services or policies​

We’ll respond as quickly as possible to ensure your booking and any changes are handled smoothly and fairly, following our Refund and Cancellation Policy. Your satisfaction—and your pet’s well-being—are our top priorities!